Terms & Conditions

Last updated: [date]

1. Use of the app

• Account details: Provide accurate account and delivery information.
• Misuse: Fraud, misuse and illegal activity on the platform are prohibited.
• Security: You are responsible for keeping your account secure.

2. Orders and product availability

• Stock: Orders depend on product availability.
• Pricing: Prices and offers can change without notice.
• Cancellation by us: If stock or technical problems prevent fulfilment, GoBazar may contact you or cancel the order, with refunds handled under its policies.

3. Payments

• Methods: Pay using the methods shown at checkout.
• Failed transactions: The payment provider normally returns the money to the original payment source.
• Refund timing: This may also depend on your bank or payment provider.

4. Cancellations and refunds

• Cancelling: Orders can generally be cancelled before dispatch, depending on their status.
• Returns: Fresh or perishable items usually can not be returned for a change of mind. Damaged, incorrect, spoiled or missing items can be reported to support.
• Refund timing: Approved refunds are generally processed within 5–7 working days, subject to payment-provider timelines.

5. Delivery

• Timing: Delivery times may vary with traffic, weather and service availability.
• Receiving orders: Customers should be available to receive orders at the address provided.

6. Limitation of liability

• Service continuity: GoBazar does not guarantee uninterrupted service, but will work with customers to resolve delays or order issues caused by factors such as network failures, weather or traffic.

7. Governing law

• These terms are governed by the applicable laws of India.